Privacy & cookies

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

When do we collect information?

We collect information from you when you register on our site, place an order, subscribe to a newsletter, fill out a form or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize user’s experience and to allow us to deliver the type of content and product offerings in which you are most interested
  • To allow us to better service you in responding to your customer service requests
  • To quickly process your transactions
  • To send periodic emails regarding your order or other products and services

The type of information we will collect about you includes:

  • Your name
  • Address
  • Phone numbers
  • Email address
  • At various points on this site, your IP Address is recorded
  • We will never collect sensitive information about you without your explicit consent

Data Protection

We treat all your personal information as confidential and we comply with The UK Data Protection Act 1998.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

Cookies

Cookies are small text files placed on your computer by websites that you visit. They are widely used in order to make websites work, for improved efficiency and to provide information to the owners of the site. Cookies are not shared with any third parties. Not allowing the use of cookies may prevent you from using some websites.

A majority of web browsers allow some control of cookies through their settings. If you wish to find out more information about cookies, including how to see what cookies have been set and how to manage them, please visit www.allaboutcookies.org.

We use Google Analytics to monitor and report on our website usage. Information such as the number of unique and repeat visitors to the site, what search phrases were used to find us, which pages were visited and how much time was spent on the site. The information generated is used to improve the quality and usability of the website for our customers and to ensure we remain competitive. The cookies collect information in an anonymous form and therefore do not identify users nor associate your IP address with any personally identifiable information.